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Reseller Hosting FAQ’s

Are you considering starting your own hosting business? Check out these FAQs about reseller hosting and get your doubts clarified.
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Are you looking to start your own web hosting business? Reseller hosting is the best way to do that! It provides a great platform full of rewards and financial benefits. If you have questions about what reseller hosting entails, here are all the answers you need!


How much money can be made by being a reseller?

Reseller hosting can provide you with an excellent way to make money. With reseller hosting, you are able to create your own hosting packages at whatever price you like, or you can resell the existing packages offered by the service provider. Plus, it lets you customize your package according to your needs, allowing for higher flexibility and greater financial gain. As such, there is no limit to how much money you could potentially make from reseller hosting.


How does the billing procedure work?

As a reseller, you are expected to collect payments from your client. We will send an invoice 10 days before the date that payment is due, based on the billing cycle chosen when first signing up for the account.


How is technical support managed?

As a reseller of hosting, technical support is just a hop, skip, and a jump away. If your clients need assistance with any issue at hand, you would be the first line of support to them. If it’s something you cannot solve, you can simply raise a ticket with our technical support experts and you’ll receive the ideal solution within 24 hours. Rest assured that you will get all the help you need!


Will my client’s website have the same features and control panel as I have?

You have full control over the features you want your clients to access. You can even provide them with a customized control panel if needed. Our reseller hosting packages include a list of features and add-ons that you can choose from for your customers’ websites.


Is it possible to oversell?

As a Site Hosting Club reseller, you have access to all the space and resources your clients need. If your reseller hosting account is not sufficient for their needs, you can reach out to our customer care department and find out what other hosting solutions are available. But make sure you don’t unsubscribe before fully utilizing your current account – avoid oversell!


Will my client’s control panel show a Site Hosting Club logo?

We understand the importance of keeping Site Hosting Club transparent from your business and there is no exception to the control panel used by your client as well. By default, the control panel provided to your client will be ‘non branded’, this means there will be no reference to Site Hosting Club or your company. As a reseller you have the authority to modify your client’s control panel to be branded with your company name or logo; that’s completely your call!


Will I be charged with a fee for upgrading my reseller hosting package?

If so, you can easily do so by contacting our reseller support team. We will charge the difference amount for the higher package that you wish to upgrade to and provide assistance in completing the upgrade process.


Will I be provided with a shared SSL certificate for providing to my clients?

For all Site Hosting Club reseller hosting packages, access to the shared SSL certificate is included. This is a type of security certificate that can be used to protect important data, or specific scripts. For extra protection a private SSL can be purchased from us, or your own SSL certificate may be used on your account.


Who manages the domain name registration for my clients?

Our domain name registration services are available for both resellers and their clients. Simply get in touch with us and we will take care of all the required paperwork so that you can get your domain registered.


Why should I resell your services?

Reselling web hosting services from a Site Hosting Club is a great way to start your own web hosting business. With this method you don’t need to make large investments for servers or infrastructure, as the Site Hosting Club will provide access to all the necessary features and services. You will be able to build and grow your own brand name in the online market while being supported by the Site Hosting Club team. The rewards of being a reseller in the web hosting industry are very attractive, so take the opportunity and get started today!


How can I add or delete features on the domains of the clients?

As a reseller of the Site Hosting Club, you are empowered to adjust and maintain clients’ accounts according to your preferences. You can access this privilege with the Reseller Control Panel which will allow you to select or remove features from any of the customer account.


Can I create accounts in real time through the reseller hosting package?

It is possible for you to create customer accounts with your own reseller hosting panel at any time without intervention from us. This enables you to manage and provide client accounts quickly and easily, so you can focus more on your business.


How much time is required to set up a reseller hosting account?

The good news is that it can easily be done in real time through your reseller control panel, without needing any assistance from us.


What name servers will be used by the clients?

You have the option of choosing either private or anonymous name servers. A private name server allows you to use a unique label associated with your domain while an anonymous name server masks your domain details from the public.


Will you ever contact my clients?

No, there will be no instance where your clients will be contacted by us. we will get in touch with you directly for the services offered.


Can I have my own resellers?

Unfortunately not. Your hosting package provides you with only one reseller control panel which entitles you to create and manage hosted accounts. If you need to delegate hosting authority, the same credentials will be used by all users with access.


What kind of technical expertise is required to become a reseller?

For our web hosting business, you won’t need to worry about technical expertise or knowledge. Our team of experienced professionals will take care of all the technical aspects so that you can focus on promoting and marketing the business. With us in the back end, you don’t have to worry about anything – we’ve got it covered!


Did you get all your queries resolved?

If not, you can contact us via live chat or open a ticket at Or, you can browse our CPanel Reseller Hosting or DirectAdmin Reseller Hosting Plans.

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